White House launches America.gov as AI front door to federal services

The White House said Tuesday President Trump launched America.gov, a single digital point of entry for federal information and services, and signed an executive order directing agencies to integrate covered services into the portal while Americans can already ask questions in plain language.

The federal government is putting a conversational AI front door on the agency maze, and an order is forcing the big public services onto one login. The open question is whether those Super Intelligence answers stay accurate, and keep people’s privacy, once the real transactions get wired up.

On Tuesday, 29 September 2026, the White House said President Trump launched America.gov and signed an executive order directing federal agencies to integrate with it. The fact sheet calls the site a single digital point of entry for federal information and services online. The order is titled “Streamlining Access to Government Services Through America.gov.” Both pages are dated September 29, 2026. The order is signed Donald J. Trump.

The fact sheet and the order describe the same door. A person can sign in, speak in plain language, get an accurate answer, and, where the government has authorized it and the technology can do it, finish a transaction. Plain language, here, means a normal question, not a form written in agency jargon. The aim is to do that without walking through a stack of agency websites. The order says America.gov is not meant to be only another website, a search box, or a directory of links.

The fact sheet says the site uses modern technology and Super Intelligence, shortened to SI, to improve how the federal government serves people, while keeping personal privacy. Super Intelligence is the White House’s name for the system that answers. The order says super intelligence used with America.gov has to be accurate, reliable, and transparent. Neither page names a company or a model behind those answers.

Right now, the fact sheet says, a person can ask any question on America.gov and get an up-to-date answer. Later this year, it says, people will be able to renew a passport and enroll in Medicare on the site, without being sent back into a maze of websites. More services are meant to arrive as agencies connect. Those later tasks are the fact sheet’s schedule. The page does not say a person can finish a passport renewal or a Medicare enrollment on the site today.

The fact sheet says the order directs the head of the General Services Administration, the head of the National Design Studio, and the director of the Office of Management and Budget to establish and operate America.gov and to connect Login.gov. The General Services Administration runs shared federal services, including Login.gov, the account people already use at many agencies. The Office of Management and Budget is the White House budget office. The fact sheet says the National Design Studio was set up in August 2025, under an effort called America by Design, to improve how federal websites look and work. The order gives the operating job to the General Services Administration, working with the design studio and the budget office, and it says Login.gov is how the site checks who is signing in.

A covered service, in both documents, is a public-facing federal service used by more than 100,000 people in a 12-month period that someone can already reach or apply for online. One hundred thousand users in a year is the cutoff. Below that, the order does not automatically pull the service in. Tax filing at the Internal Revenue Service is excluded. The fact sheet says national-security-sensitive services from the Department of War and the Intelligence Community are excluded. The order’s definition excludes services provided by the Department of War and by parts of the Intelligence Community. The Intelligence Community is the set of agencies that do intelligence work. The budget director may add a service to that list, or take one off, with a memorandum, a written instruction to agencies.

Within 90 days of the order, the budget director has to send agencies a memorandum on how to carry it out. Ninety days is about three months. Agencies then have to name their covered services and connect them in a way the order calls secure and privacy-preserving. That includes making the public application programming interfaces, dashboards, and online forms they already use reachable through America.gov. An application programming interface, an API, is the connection that lets one site offer a task another system already runs. Agencies also have to finish connecting to Login.gov and keep sending usage and performance numbers to the General Services Administration and the budget office. The order names the statute and the earlier budget memo that set the Login.gov rules. See Sources.

The order says a shared front door must not create a centralized federal system of records about the American people. A system of records is a government database of files about individuals. Each agency keeps its own records, its own systems, its legal duties, and the power to decide cases. Personal information is to be protected by collecting less of it, by a secure sign-in, by permissions that can be checked later, and by the disclosure rules that already exist in law. The order says it does not let anyone other than the agency that holds a person’s file open that file, except where the Privacy Act of 1974 or another law already allows it. The Privacy Act is the federal law that limits how agencies share files about people. People can still get services in person, by phone, by mail, and on an agency’s own website. America.gov is supposed to be a better option, not the only one.

The fact sheet puts a number on the old maze. It says Americans spend around 10 billion hours each year dealing with federal paperwork, because services were organized around agencies rather than around the person who needs them. Ten billion hours is the White House’s figure for that time. The same page says the aim is simplicity, speed, accuracy, and security so people can finish essential interactions with the government.

In plain terms, the White House opened America.gov on Tuesday as the single digital door into federal information and services, and the president signed an order telling agencies to connect the large public services to one login. People can ask a question in ordinary language now. Passport renewal and Medicare enrollment are on the schedule for later this year. The order says the answers have to stay accurate, and that the shared door must not become one national file on the public.

The picture is a desk graphic of that front door. A cream card, navy type, a red stripe. Four steps run across it: ask in plain language, sign in with Login.gov, reach covered federal services, and, later this year, renew a passport or enroll in Medicare. It is a diagram of the flow in the fact sheet and the order. It is not a screenshot of the live site.