Elysian launches Ely Audit and Ely Adjust for insurer claims quality

24 Sep 2026 (ET): Elysian announced Ely Audit and Ely Adjust, AI tools that review an insurer’s full claims book and continuously monitor open claims with forward-looking recommendations while a human remains in control.

FINANCE desk — a person waiting on a claim is waiting on an adjuster who is also reading a thick file, and the company says a traditional audit looks at about 2% of those files. Elysian’s announcement is that Ely Audit can review the whole book and Ely Adjust can point a handler at the open claims that need a look, while the adjuster still makes the call.

What the lede says the launch is. The italic line above the lede says new AI-powered solutions give insurers portfolio-wide audit intelligence and forward-looking guidance throughout the active life of a claim on any product line. The lede says Elysian, called the AI-native TPA and claims quality platform company, announced Ely Audit and Ely Adjust. Together they help insurers improve claims quality at scale. Ely Audit evaluates claims files and identifies portfolio-wide patterns. Ely Adjust continuously monitors open claims and surfaces forward-looking recommendations while there is still time to influence the outcome. These products supplement Elysian’s offering of TPA services to the commercial insurance industry. A TPA, a third-party administrator, is a firm that handles claims for an insurer. Commercial insurance, here, is coverage for a business, not a person’s health plan. Those glosses are this desk’s. The release prints TPA and commercial insurance. AI-native, and at scale, are the company’s words. This desk did not rank vendors.

Why the release says the work is hard, and whose history that is. Claims handling is increasingly complex. Adjusters must navigate large volumes of information, administrative work, and disconnected systems that can limit productivity and make it harder to identify risks early and ensure every claim is handled well throughout its life cycle. An adjuster, here, is the person at the insurer who works the file and keeps the decision. That gloss is this desk’s. Elysian was founded by experienced claims professionals who have collectively managed hundreds of billions in reserves as Chief Claims Officers across Allied World, Hippo, Hiscox, and more. Hundreds of billions is the company’s figure. And more means the release does not print the full list of employers. A reserve is money set aside for claims that are not finished. That gloss is this desk’s. The release says Elysian built the tech to fix the problems they encountered for decades, and is introducing the AI solutions while keeping qualified humans firmly in control. These lines are the release’s. This desk did not audit a reserve.

Grace Hanson, as a quote, not as a study. Grace Hanson, Founder and CEO of Elysian, said that throughout her career, managing claims quality at scale has been a persistent challenge. She said quality depends on several factors including customer experience, coverage accuracy, fraud mitigation, and the processes each claim requires. She said the insurance industry must move beyond dashboards that drown teams in unnecessary data and gain visibility into what she calls the messy middle of complex claims. She said Ely Audit and Ely Adjust bring humans, AI, data, and partners together to improve claims quality, support stronger decisions, and mitigate risk. The messy middle is her phrase. Mitigate risk is her sentence. It is not a measured drop in what a claim costs. Those are her sentences on the release. This desk did not interview her.

The 2% line, and what Ely Audit is described as reviewing. Traditional audit programs review about 2% of a carrier’s claim files, leaving leaders with limited visibility of the rest of their portfolios. About 2% is about one file in fifty, if the claim holds. That translation is this desk’s. The percentage is the company’s. Ely Audit replaces periodic spot checks with the ability to review an entire book of business, including both closed and open claims, and integrates with a carrier’s existing technology environment. A book of business, here, is the carrier’s set of claims, not a printed book. That gloss is this desk’s. It has the added capability to audit longer-tail claims with thousands of documents, while evaluating claims handling quality, adherence to established standards, and the performance of external vendors. Longer-tail means a claim that stays open a long time. An external vendor is a firm the carrier hired to do part of the work. Those glosses are this desk’s. Thousands of documents is the company’s description. This desk did not count a file.

What the release says the audit returns, and whose adjectives those are. Rather than only producing a pass/fail score for each claim, Ely Audit delivers opinionated, human-grade evaluations that, until now, have only been possible through manual review by experienced auditors. Drawing on Elysian’s deep expertise across admitted, non-admitted, personal, and commercial lines, it identifies portfolio-wide patterns, risks, and opportunities. The release says that amplifies human-grade expertise at infinite scale, and gives insurers complete observability into the issues affecting their portfolio. This broader view, the release says, helps insurers address harmful handling patterns before they affect more outcomes and creates an unprecedented view of its operations. Admitted, here, means a carrier licensed in that state. Non-admitted means a carrier writing outside that license, often called surplus lines. Personal lines are policies for people. Commercial lines are policies for businesses. Those glosses are this desk’s. Opinionated, human-grade, infinite scale, complete observability, and unprecedented are the release’s words. They are not a count this desk made.

What Ely Adjust does on an open file, and who still decides. Ely Adjust extends the same intelligence into the active life of a claim. It provides daily reviews of all open claims to surface emerging risks, changes, and opportunities, then it proactively surfaces which claims handlers need to look at and what they should consider next. Daily, and all open claims, are the release’s clock and scope. A qualified human remains in control every step of the way: Ely Adjust makes recommendations and the adjuster decides and executes with greater confidence and consistency. Ely recommends, the adjuster decides. That split is the release’s. Built for regulatory scrutiny, Ely Adjust provides explainable guidance and optional supervisor review, helping claims teams improve outcomes with confidence and controlled risk. Explainable, here, means the guidance is supposed to show why. Optional means a supervisor review is not described as required on every file. Those glosses are this desk’s. Greater confidence, and controlled risk, are the release’s aims. This desk did not watch an adjuster accept a recommendation.

How a carrier can buy it, and what the about box says the company is. Elysian’s technology is built by veteran claims leaders alongside AI engineers and researchers with experience across leading technology and fintech companies. Leading is the release’s adjective. Ely Audit and Ely Adjust can be purchased individually, or bundled as a complementary ecosystem, and they supplement Elysian’s offering of TPA services to the commercial insurance industry. That supplement sentence is printed twice on the release. It is one claim, worded twice. Do not file it as two products. Elysian is one of five finalists in Guidewire’s InsurPitch Competition at ITC Vegas. Finalist is not winner. At the conference, Grace Hanson will be a panelist on a CB Insights session about the Top 50 Insurtech Report and the future of the industry. The Elysian team will be in the Expo Hall at booth 2505. The release does not print the conference dates. This desk is not attending. The about box says Elysian delivers AI-driven software and hands-on TPA services with deep claims expertise at its core, built for the industry’s most complex, high-stakes claims, with real-time claim review, automated audits, continuous file monitoring, and expert oversight that flags risk and handling issues before small misses turn costly. Elysian was founded in 2024 by Grace Hanson, a five-time Chief Claims Officer, to build the technology and claims operation she wished she had as a claims executive. Elysian is headquartered in New York City. The learn-more line is elysian.is. The media contact is Blaire Swayze, Director of InsurTech Comms and PR, Blaire@TPalmerAgency.com. This desk did not email that address. Five-time, 2024, and New York City are the about box’s. This desk did not count the prior jobs.

What the card shows, and what the 24 Sep release does not print. The card is the Elysian Claim File product UI from elysian.is/platform. The center card reads CLM-784921, Acme Builders, Loss date 05/14/2026, Status Open. Four nodes sit around it: Documents, Images, Correspondence, Financials. Acme Builders, the loss date, and Open also appear on the platform page this desk read. CLM-784921 is the still’s claim number. The 24 Sep release does not print Acme Builders, that claim number, or 05/14/2026. Do not treat Acme Builders as a customer this desk verified, and do not treat the loss date as this filing’s dateline. The wire image is the Elysian logo, file Elysian_logo_png.jpg. This filing does not use that logo. The card has no desk date overlay.

What the company site adds, and what it does not let you file as the wire. The homepage says most claims technology handles the simple 20% and leaves the other 80% of claim dollars to people. It says adjusters can hold 150 or more pending files, with thousands of pages per claim. It says Ely is trained on centuries of expert claims advice from leaders who have managed billions of reserves. The platform page says those leaders have managed billions in premiums. The wire says hundreds of billions in reserves, across Allied World, Hippo, Hiscox, and more. Do not collapse hundreds of billions in reserves, billions of reserves, and billions in premiums into one figure. The homepage and the platform page say a traditional sample is 1 to 5 percent. The wire says about 2%. Do not collapse them. The homepage says 95% of Ely’s audit findings agree with carrier audit teams, and that a review that used to take a full day takes 8 minutes. Those two clocks are the homepage’s. They are not on the 24 Sep release this desk read. The homepage says Grace Hanson is an attorney and a five-time Chief Claims Officer who has led claims organizations across AIG, Allied World, Hippo, Hiscox, and Homesite, and that the claims team brings nearly 200 years of experience, with engineering from Google, Amazon, Bloomberg, and top fintechs. The wire’s about box says five-time Chief Claims Officer and does not print AIG, Homesite, or those technology names. The platform page says Ely never acts autonomously, and that a supervisor can review a recommendation before it reaches the adjuster. The wire says optional supervisor review, and that the adjuster decides. Never acts autonomously is the platform page’s sentence. This desk did not time an 8-minute review, and it did not log in.

Plain English for the rest of the card. Ely Audit is the portfolio review. Ely Adjust is the daily look at open claims. A TPA handles claims for an insurer. An adjuster is the person who still decides. About 2% is the wire’s figure for a traditional audit sample, about one file in fifty. 1 to 5 percent is the company site’s separate sample line. An entire book means closed and open claims, on the wire. Longer-tail means a claim that stays open a long time. Thousands of documents is the wire’s description of those files. Admitted and non-admitted are the license split. Personal and commercial are people and businesses. Human-grade, infinite scale, and complete observability are the wire’s words. Ely recommends, the adjuster decides, is the wire’s control line. 11:15 AM EDT is 11:15 a.m. Eastern and 3:15 p.m. UTC. 2024 is the about box’s founding year. New York City is the headquarters. One of five finalists is the InsurPitch line. Booth 2505 is the Expo Hall booth. CLM-784921, Acme Builders, and loss date 05/14/2026 are the product UI’s. 95% and 8 minutes are the homepage’s. Grace Hanson is founder and CEO. Blaire Swayze is the media contact. This filing is the 24 Sep announcement.

PRIMARY here: Elysian’s 24 Sep 2026 Business Wire, release 20260924135047, stamped September 24th 2026, 11:15 AM EDT on the FinancialContent syndication this desk read — Tier A PRIMARY, the company’s own announcement. businesswire.com itself returned 500. The launch of Ely Audit and Ely Adjust, the portfolio-wide patterns sentence, the forward-looking recommendations sentence, the TPA supplement sentence, the hundreds-of-billions reserves sentence, the Allied World, Hippo, and Hiscox names, the Hanson quote, the about-2% sentence, the entire book of closed and open claims, the longer-tail thousands-of-documents sentence, the handling-quality, standards, and vendor sentence, the human-grade and infinite-scale sentences, the daily reviews of all open claims, the adjuster-decides sentence, the optional supervisor review, the individual-or-bundled purchase line, the one-of-five InsurPitch finalist line, the CB Insights panel, booth 2505, the 2024 founding, the five-time Chief Claims Officer line, New York City, and Blaire@TPalmerAgency.com are that release’s. The 1-to-5% sample, the 95% agreement line, the 8-minute line, the AIG and Homesite names, and the never-acts-autonomously sentence are the company site’s. CLM-784921 and Acme Builders are the product UI’s. NOT claimed: that this desk opened businesswire.com, that about 2% and 1 to 5 percent are the same sample, that 95% or 8 minutes was timed here, that hundreds of billions was audited, that finalist means winner, that Acme Builders is a verified customer, a named carrier, a price, a stock tip, or investment advice. The card is the Claim File product UI. Distinct from the already-filed narmi-ai-marketplace, feedzai-farol, and clara-agentic-intelligence.